Job Description

Job Description

Job Description

POSITION SUMMARY:

Responsible for all proposals written by System Design Specialists with two purposes – Complete follow-up and to assist in completing a sale based on System Design Specialist’s initial in-home inspection and proposed product solution. 

ESSENTIAL JOB FUNCTIONS:

1.    Follows up with potential customers via telephone, email, etc. with the purpose of sales assisting for all unsold proposals.  

2.    Keeps customer files updated, complete, and accurate.  

3.    Meets or exceeds activity goals. 

4.    Performs tasks to support the ongoing follow-up of all potential customers unsold proposals. 

5.    Provides customers with a remarkable experience.

6.    Regular, reliable on-site attendance. 

NECESSARY KNOWLEDGE, SKILLS, ABILITIES (KSAs) AND TALENTS:

1. Proven performance of rapport building, engaging customers, presentation and some sales skills. 
2. Exceptional organization and administrative results.   
3. Knowledge of customer service principles and practices. 
4. Skill in operating a personal computer and programs. 
5. Skill in verbal and written communication.
6. Ability to understand, speak, read, and write English.
7. Ability to handle a variety of tasks.
8. Ability to perform accurate data entry. 
9. Possess talent and personal traits:

• Competitive                                                                                                                                               
• Customer Orientation
• Persuasion
• Resiliency
• Resourcefulness
• Versatility Communication 
• Interpersonal Skills
• Planning and Organization
• Self Sufficient
• Teamwork 
• Goal Oriented

EDUCATION AND EXPERIENCE

1. High school diploma or GED preferred;  
2. 2+ years of experience in sales, customer service, or a related field
3. Home Improvement/Construction related industry experience highly preferred
4. Professional office environment experience preferred
5. A combination of education and experience that illustrates a proven track record in this field.

PHYSICAL REQUIREMENTS 0-24%     25-49%    50-74%   75-100%

Detect/recognize information in written materials and on computer screen 

X

Communicate accurately on the telephone and in person with others

X

Move about/Traverse 

X

Accurately operate a computer and calculator

X

Ascend/Descend/Move self to lower position to inspect items under, on, or close to floor level

X

Ability to drive a vehicle 

X

PHYSICAL DIMENSIONS FOR LIFTING, CARRYING, PUSHING, PULLING

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. Job involves maintaining a stationary position most of the time. Jobs are sedentary if moving about is required only occasionally.

NOTICE  

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice. 

Job Tags

Similar Jobs