Lead Salesforce Business Analyst Job at Grey Parrot Systems LLC, West Virginia

  • Grey Parrot Systems LLC
  • West Virginia

Job Description

Job Description

Grey Parrot Systems is hiring a Lead Salesforce Business Analyst who knows Salesforce deeply, translates business requirements into accurate functional specs, and ideally brings NetSuite ERP knowledge to support cross-platform integration engagements.

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About Grey Parrot Systems

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Grey Parrot Systems is a women-owned, BEP-certified IT services firm headquartered in Naperville, IL. We deliver AI-first, governance-driven digital transformation for mid-market enterprises — and we're growing.

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Must-Have Skills

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  • 8+ years of BA experience — 5+ years Salesforce focused
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  • Deep Salesforce platform knowledge — Sales Cloud, Service Cloud, CPQ, FSL, and Flows
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  • Strong requirements elicitation — discovery workshops, process mapping, and stakeholder interviews
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  • Ability to write accurate Salesforce functional specs — configuration, Flow designs, Apex customization, and integration requirements
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  • Strong gap analysis — current-state Salesforce assessment vs. business requirements with clear remediation recommendations
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  • Jira — user stories, acceptance criteria, and backlog management
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  • Excellent stakeholder communication — sales, operations, and technology leadership
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  • NetSuite knowledge — strong plus: understanding of NetSuite Finance, Procurement, or Billing to support Salesforce-NetSuite integration requirement definition
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What You'll Do

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  • Lead requirements elicitation across Salesforce workstreams — Sales Cloud, Service Cloud, CPQ, and FSL
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  • Conduct gap analysis and write detailed functional specifications — configuration, Flows, and integration specs
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  • Own the Salesforce BA backlog in Jira — epics, user stories, and sprint-ready acceptance criteria
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  • Support UAT planning and execution with business stakeholders and Salesforce developers
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  • Define Salesforce reporting requirements — reports, dashboards, and analytics views
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  • Leverage Claude and AI tools to accelerate requirements documentation and user story generation
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Details

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  • Location: Remote
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  • Experience: 8+ years
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  • Type: Contract
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  • NetSuite knowledge: Strong plus
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  • Start: Immediate
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Stay Connected

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Job Tags

Contract work, Immediate start

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