Account Executive - Automotive Scheduling Job at Infinity, Cedar Rapids, IA

  • Infinity
  • Cedar Rapids, IA

Job Description

Description:

Role Overview:

We’re looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you’re a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day. As an AE, you’ll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.

  • Make outbound calls to schedule appointments with current and prospective customers.
  • Use provided scripts as a guide while tailoring each conversation to customer needs.
  • Support customers with service reminders, maintenance updates, and tailored solutions.
  • Build genuine connections while delivering a positive customer experience.
  • Document interactions with accuracy and efficiency.
  • Jump in with flexibility to support additional projects as needed

Requirements:

Ideal Candidate & Qualifications:

  • A drive to be the best in everything you do
  • Excellent communication & active listening skills
  • Ability to build trust and rapport quickly over the phone
  • Openness to feedback and coaching
  • Strong computer and multitasking skills
  • Detail-oriented with a focus on accuracy and follow-through
  • Thrives in a high-energy, fast-paced environment
  • High School Diploma or equivalent preferred. 
  • Previous customer service, dispatch, or technical support experience required

Supervisory Duties:

  • None

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift up to 10 pounds, if necessary.

Compensation details: 14-14 Hourly Wage

PIb1605b067614-38059-41869934

Job Tags

Hourly pay

Similar Jobs

Sun Auto Tire & Service

Store Manager Job at Sun Auto Tire & Service

 ...services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning. The Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining... 

Tom James Company

Experienced Tailor/Seamstress Needed Job at Tom James Company

Seamstress/Tailor Or Master TailorTom James Custom Clothing sales office in Southfield, MI is seeking a full-time Seamstress/Tailor or Master Tailor. The ideal candidate is a highly skilled professional who takes pride in exceptional craftsmanship, has outstanding attention...

Ampcus

Oracle Fusion Reporting Consultant Job at Ampcus

 ...Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.Job Title: Oracle Fusion Reporting ConsultantLocation: New York, NY (Remote)Key Responsibilities... 

IU Health Ball Memorial Hospital

Locksmith Job at IU Health Ball Memorial Hospital

 ...University Hospital Position Requirements: High School Diploma or GED required. Requires certification as a Certified Locksmith with Training. Requires knowledge of basic locksmith methods. Requires ability to read and interpret information from... 

NerdsToGo of Cary, NC

Computer Repair Technician Job at NerdsToGo of Cary, NC

 ...OverviewNerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service...  ...enhancementPC Hardware and software fault isolation and repairSystem repair and upgradesSoftware upgrade and installationOne...